USPS 1583A and Gateway Instructions
Please take the following steps:
Call your post office and try to make an appointment with the postmaster or a supervisor. If successful, this will save you time and alert the postmaster to the purpose of your visit.
Bring 2 completed but unsigned 1583-A copies (one for you and one for the postmaster), 1 completed but unsigned 1583, and 2 forms of ID.
For more detailed instructions for completing steps 1 and 2, click here to view the iPostal1 CMRA tip sheet.
Make sure you write down the first and last name of the postmaster or supervisor who met with you, and the date of the meeting.
Confirm with the postmaster or supervisor that your 1583-A will be uploaded to the USPS Facilities Database (FDB).
If your postmaster does not know what to do, click here to view the iPostal1 FDB tip sheet.
Confirm your registration status by signing up for a BCG account on gateway.usps.com.
For a detailed list of the steps, click here to view the Phase 1 letter from USPS.
If, after five days from your visit to the post office, your location is still not listed on the BCG, the following steps are recommended:
Call, or better, visit your Post Office location with your 1583-A Form in hand to report the problem and request appropriate action.
Email USPS at cmraprogram@usps.gov about your issue. Include your post office address and the USPS contact name (first and last).